Privacy statement
This is the Privacy Statement of Van Hulzen Public Relations B.V. (hereinafter referred to as “Van Hulzen”). To provide you with the best possible service and to carry out our work as efficiently and effectively as possible, Van Hulzen processes your personal data.
Van Hulzen places great importance on the careful handling of your personal data. We ensure that your information is processed and secured with the utmost care. You can rest assured that your data is safe with us and that we comply with all applicable legal requirements.
Why does Van Hulzen have a Privacy Statement?
In this Privacy Statement, we explain how we handle your personal data. You’ll find information about which data we process, for what purposes, who has access to it, how we store it, whether we share it with others, and what control you have over your own data. Your interests are always our priority.
What is personal data?
Personal data refers to any information that can be linked to an identifiable natural person, that means you. This may include your name, address, date of birth, phone number, email address, or biometric data (such as photos). We collect this type of information when you, for example, fill out a form, send us a letter or email, or contact us by phone. In some cases, we also receive personal data when you visit the Van Hulzen website, for instance, through your IP address or via cookies.
We process your personal data, either provided by you or obtained through a third party. The term processing is broad and includes actions such as collecting, storing, accessing, deleting, using, and sharing your data with third parties.
What does this Privacy Statement apply to?
This Privacy Statement applies to all personal data that Van Hulzen processes about you (in a fully or partially automated manner) in the context of its services.
Whose personal data does Van Hulzen process?
We may process personal data of anyone who has contact with Van Hulzen or visits our website. This includes our clients, (potential) employees, and applicants. In addition, we may process the personal data of individuals associated with our clients, suppliers, and business partners
Important: If you, as an organisation or company, provide us with personal data of your employees, you are required by applicable legislation to inform your employees accordingly. You may share this Privacy Statement with them so they understand how Van Hulzen handles their personal data.
Who is responsible for the processing of your personal data?
When Van Hulzen determines which of your personal data is processed, for what purpose, and in what manner, Van Hulzen acts as the data controller. If Van Hulzen processes your personal data on behalf of a client, the client is the data controller and Van Hulzen acts solely as the data processor.
What does Van Hulzen use your personal data for?
Van Hulzen may only process your personal data if we have a legal basis for doing so. The legal bases for processing your personal data are:
- your consent;
- the processing of your data is necessary for the execution of an agreement;
- the processing of your data is necessary for compliance with a legal obligation;
- the processing of your data is necessary to combat serious danger to your health;
- the processing of your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
- the processing of your data is necessary on the basis of Van Hulzen’s legitimate interest, in which case your interest does not prevail.
Van Hulzen processes your personal data for the purpose of efficient and effective business operations, in particular in the context of carrying out the following activities:
To be able to establish a relationship with you
If you are our customer, we want to serve you properly. In order to do do so, we process your personal data. For example, we use your name and address details to maintain contact. We also need your name to process payments. Additionally, we may share your name with third parties, such as payment service providers, to facilitate these transactions.
For the development and improvement of services
In order to continue to provide you with the best possible service, we are constantly working on the development and improvement of our services. In some cases, we process personal data for this purpose. For example, if you ask a question about our services.
For promotional and marketing purposes
We may process your personal data (whether on our own behalf or on behalf of a client) for promotional or marketing purposes when you have given your consent, when it is related to an existing agreement, or when we have a legitimate interest. If you no longer wish to be contacted, you can notify Van Hulzen or the relevant client(s).
To establish and fulfill agreements with suppliers and customers
If you have contact with Van Hulzen as part of your work, we may process your personal data. For example, to verify whether you are authorized to represent your company or to grant you access to our office.
We process personal data when entering into and executing contracts with customers, such as formalizing agreements and maintaining ongoing relationships. This includes recording the name and address details of customers or their representatives, and updating this information when changes occur. We also use customers’ personal data for internal analyses and service development, enabling us to improve our services. Additionally, we process personal data on behalf of customers to fulfill contractual obligations.
To comply with legal obligations
We are required to collect certain data about you based on applicable (inter)national laws and regulations. These laws may also obligate us to disclose your information to government authorities or regulatory bodies, such as the Tax and Customs Administration, the Dutch Data Protection Authority, or the Authority for Consumers and Markets.
For our business operations
We think it is important and necessary to maintain a good overview of our customer relationships. In order to obtain this overview, we process personal data.
For archive purposes
We only collect personal data that is necessary for the purposes mentioned above. If we no longer need the data for those purposes, we may still retain it for archiving. In that case, the data will only be used for legal proceedings or for historical, statistical, or scientific research.
How does Van Hulzen handle your personal data?
We handle your personal data carefully, safe and confidential. Van Hulzen has drawn up a policy document for this.
Supervision of the processing of personal data
The rules for protecting your personal data have been established by the General Data Protection Regulation (GDPR) since May 25th, 2018. The Dutch Data Protection Authority (DPA) oversees compliance with this law.
If you believe that we do not comply, or do not sufficiently comply, with the provisions of this Privacy Statement, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, AP). The contact details of the AP are:
Bezuidenhoutseweg 30
2594 AV The Hague
0900-2001201
Safety
To protect your privacy and ensure the confidentiality of your data, Van Hulzen implements appropriate technical and organizational measures. We take security precautions to prevent misuse and unauthorized access to personal data.
Besides securing our systems, we also ensure that not everyone at Van Hulzen has access to your data. Systems containing customer data are accessible only to employees who need this access to perform their work.
Reporting incidents
If it unexpectedly occurs that there has been a breach in the protection of your personal data, or if we suspect such a breach, we will report it to the AP. If this breach is likely to have negative consequences for you, we will inform you as soon as possible.
Confidential
We assume that your data is always confidential in nature. Therefore, every employee of Van Hulzen is obligated to maintain confidentiality. This obligation also applies to third parties hired or otherwise engaged by Van Hulzen to perform work. Individuals responsible for technical work on our systems are likewise bound by confidentiality. In short, anyone who has access to your data is bound by a duty of confidentiality.
How long do we keep your data?
Van Hulzen does not store your data longer than necessary for the purposes for which it is processed, nor longer than legally permitted. The retention period varies depending on the nature of the data and the purpose of processing. Therefore, different data may be stored for different lengths of time.
Providing to third parties
We explicitly do not share your personal data with third parties, unless it is necessary for the execution of an agreement, required by law, or you have given us your consent to do so.
Van Hulzen may also be obliged to provide personal data on the basis of laws or regulations, on the basis of a decision of a competent court, or in the event of fraud or abuse. In that case, Van Hulzen will cooperate.
Transfer of data to countries outside the EU
Van Hulzen will not transfer your data to a company or branch outside the European Union unless a processing agreement has been established for this purpose or you have given explicit consent for the transfer.
Personal contact with Van Hulzen
Many interactions between you and Van Hulzen take place via phone, mail, forms, email, or social media. We will record any personal data you provide during these interactions if it is necessary for delivering our services.
Visiting the website of Van Hulzen
When you visit our website, we collect your IP address, visitor data, and cookies. Below, you can read how we use this information.
What do we do with your IP address?
Everyone who uses the internet has an IP address. Even if you use internet with your mobile phone. Without an IP address, you cannot use the internet. Van Hulzen records IP addresses to protect itself against internet fraud.
What do we do with your visitor data?
General visitor data is collected on the Van Hulzen website, such as the most visited pages. This information helps us optimize the website layout and present more targeted content, allowing us to continuously improve our services. We also track how visitors navigate through the site. This data is stored and processed by our team only and is used for statistical analysis of visitor behavior as well as for fraud prevention.
What do we do with cookies?
We use cookies on this website. A cookie is a small, simple file that is sent with pages from this website and stored by your browser on your computer’s hard drive.
With your permission, we place “tracking cookies” on your computer. We use these cookies to keep track of the pages you visit, in order to build a profile of your online behavior.
A cookie from the American company Google is placed via our website as part of the “Analytics” service. We use this service to monitor and receive reports on how visitors use the website. Google may share this information with third parties if legally required or if these third parties process the data on Google’s behalf. We have no influence over this. The information Google collects is anonymized as much as possible, and your IP address is explicitly not shared. The data is transferred to and stored on Google’s servers in the United States.
What are your rights?
When Van Hulzen processes your personal data, you have certain rights according to the applicable regulations. Your rights will be explained below.
Access to your data
Are you a contact of Van Hulzen and would you like to know which personal data we’ve processed about you? You can exercise your ‘Right of Access.’ Please specify which personal data you would like to receive.
Right to rectification
You have the right to have your data corrected if it is inaccurate or incomplete. You also have the right to request correction if the data is not relevant to the purpose for which we process it, or if your data has been processed in violation of legal regulations.
We will inform any third parties to whom we have disclosed your data about the correction, unless doing so is impossible or would require a disproportionate effort on our part.
Right to data exchange
In addition, you have the right to request the deletion of certain data. For example, when your data is no longer necessary for the purposes for which it was collected, if you object to the processing, or if your data has been unlawfully processed by us. However, we may not always be able to delete all requested data, as we might be legally obliged to retain certain information about you.
Right to restriction of processing
You also have the right to request a restriction on the processing of your data. This means that we are (temporarily) not allowed to process or modify your personal data. This right applies if you dispute the accuracy of the data, if you believe the data is no longer necessary for the purposes for which it was collected, or if you consider that Van Hulzen’s processing of your personal data is unlawful.
Right to object
You have the right to object to the processing of your personal data by Van Hulzen if it is used for purposes other than those necessary for executing an agreement or complying with a legal obligation. For example, you can object if you do not want us to use your personal data for promotional contact.
How can you exercise your rights?
If you wish to exercise your rights, you can contact us at any time using the contact details below or by sending us a letter with your name, address and phonenumber. We will respond to your request within one month.
We kindly ask you to identify yourself by providing a valid proof of identity. This enables us to verify that we are sharing your personal data with the correct person.
Excessive requests regarding the provision of information may be rejected by us. Excessive requests occur when, for example, you approach us with requests for information more than average and necessary.
About this Privacy Statement
Van Hulzen may amend this Privacy Statement. The last change was on May 14th, 2018.
Do you have any questions or comments about our Privacy Statement? Please feel free to contact us:
Van Hulzen Public Relations B.V.
Schoolstraat 174
2252 CN Voorschoten
Phone: 071 560 20 60
Email: info@vanhulzencommunicatie.nl
